Client and Family Advisory Committee
With a combination of organizational membership and client/caregiver/family representatives, the Client and Family Advisory Committee (CFAC) works hand-in-hand with SOHT organizations to assess and co-design implementations with implementation teams.
CFACs help to: provide a current state of practice pertaining to patient experience/partnership/engagement; review best practices to provide tangible recommendations to SOHT, provide a plan for sustainable mechanisms that ensure collaborative patient partnerships across the SOHT network of partners, and come together to co-design a model of care that can be used across the OHT from bench to bed-side.
Since the formation of the Committee, the group has created a basis of a co-design framework that engages all point people in SOHT’s partner organizations to relay input and feedback on key measures of success regarding improvement initiatives. It has been continuously committing Client Family Advisors for true diverse representation incorporated into planning, monitoring and evaluation of several digital health proof of concept projects, reviewing change ideas and taking part in SOHT’s strategic retreat.
If you are interested in joining the Committee or to know more information, please contact ScarboroughOHT@shn.ca.
In Fall 2025, the Client Family Advisors (CFAC) began the process of creating a Patient Declaration of Values (DoV) for Scarborough Ontario Health Team (SOHT). We began reviewing the DoV from the Ministry of Health, and other Ontario Health Teams. We worked collaboratively with members of CFAC, both on-line and in person. To match with Scarborough values, we decided to follow the acronym EPIC CARE that has been part of SOHT from the beginning. We agreed to use the same format for the Patient Declaration of Values.
Patient Declaration of Values
Equity Compassion
Person-Centred Accountability
Innovation Respect
Collaboration Excellence
These are the values CFAC believes are important to our clients and their families. SOHT will promote this Patient Declaration of Values to our partners and ask that they let their clients and families know that they will do their best to uphold and meet all of these values.
To learn more, please click here to access the final copy of SOHT’s Client, Family, and Patient Declaration of Values.
